Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically through your use of our website, and information from third-party sources, including:

• Contact Information: Name, email address, phone number, and other details you submit through forms on our site.
• Usage Data: Pages visited, time spent on pages, links clicked, referring URLs, and general browsing behaviour.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies and Tracking Technologies: Data collected via cookies, pixels, and similar technologies as described in Section 5.

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our website and services.
• Responding to inquiries, requests, and support needs.
• Improving website functionality, content, and user experience.
• Sending communications related to our services, where you have consented to receive them.
• Monitoring and analysing usage trends to inform business decisions.
• Complying with legal obligations and enforcing our terms.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to fulfil a request you have made, our legitimate business interests, and compliance with applicable legal obligations.

4. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following circumstances:

• Service Providers: With third parties who perform services on our behalf, such as hosting, analytics, and communication tools, under appropriate confidentiality obligations.
• Legal Requirements: Where required to comply with applicable law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, reorganisation, or sale of assets, subject to standard confidentiality arrangements.
• Protection of Rights: Where necessary to protect the rights, property, or safety of Torvaniq AI, our users, or others.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance functionality, remember preferences, and analyse site traffic. You can control cookie preferences through your browser settings; however, disabling cookies may affect certain features of the website. Where required by applicable law, we will seek your consent before placing non-essential cookies.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of your data in a portable format, where applicable.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before fulfilling certain requests.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to third-party sites, and we encourage you to review the privacy policies of any external sites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

11. International Data Transfers

If you access our website from outside the country in which our servers or service providers are located, your information may be transferred to, stored, and processed in a different jurisdiction. Where required, we will take appropriate measures to ensure such transfers comply with applicable data protection law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page, and where appropriate, we will notify you of material changes through the website or other reasonable means.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the contact details listed in the footer of our website.